01
What is the first step of the negotiation model we practised?
- Prepare and set objectives (Correct answer)
- Make the first offer
- Make a concession
- Close the deal
Why: Without objectives and limits set beforehand, every offer is improvised.
Use case
A classroom or e-learning course presents the material. Learning reinforcement makes it last. The game brings the course content back in short rounds, at the intervals where it matters most.

What is the first step of the negotiation model we practised?
21It is the forgetting curve, described by Hermann Ebbinghaus: what people learn starts fading right after, unless it is reviewed.
A one-off session, however good, is not enough. Knowledge sticks when people return to it several times, in sessions spaced out over time.
01
Why: Without objectives and limits set beforehand, every offer is improvised.
02
Why: Starting with the observed behaviour keeps the conversation on facts, not on the person.
03
Why: The matrix separates the urgent from the important and helps decide what to do, delegate or postpone.